Reporting Absence from Work

Reporting Employee Absence from Work via Qiwa Platform

In line with the Kingdom of Saudi Arabia's efforts to improve the work environment and facilitate administrative procedures related to employees, the Ministry of Human Resources and Social Development launched the "Qiwa" platform. This digital platform offers numerous services to both employers and employees, including the service of reporting employee absence from work. In this article, we will explain how to use this service in detail, in addition to highlighting its importance and the benefits it provides to both employers and employees.

The Importance of the Employee Absence Reporting Service

Employee absence from work without notifying the employer can cause numerous administrative and organizational issues. Therefore, the Qiwa platform provides an easy and quick way to report such cases. The main benefits of this service include:

• Protecting Employers' Rights: Employers can officially document cases of employee absence, which helps them take necessary legal actions.
• Protecting Employees' Rights: The platform provides a clear system for reporting, ensuring accurate documentation of absences and helping to avoid disputes.
• Facilitating Administrative Procedures: Instead of traditional procedures that may take a long time, the platform offers a simplified and quick digital process.
• Updating Contract Data: Reporting helps update employment contract data to reflect the actual status of employees, enhancing the accuracy of recorded information.

Steps to Report Employee Absence from Work

Employers can report employee absence from work via the Qiwa platform by following these steps:

1. Log in to the Business Account:

   First, the employer must log in to their account on the Qiwa platform using their username and password.

2. Go to the Services Page:

   After logging in, the employer navigates to the services page on the platform and selects "Manage Contracts."

3. Select Employee Absence Request:

   On the Manage Contracts page, scroll down to the "Employees Absent from Work" section, and select "Employee Absence Request" on the right side of the page.

4. Select the Employee(s):

   In this step, the employer selects the employee or employees they want to report as absent. Multiple employees can be selected if the situation applies to several individuals.

5. Select the Reason for Absence:

   The employer must specify the reason for the employee's absence from work. The platform provides a range of options to choose from.

6. Enter Changes and Update the Contract:

   After specifying the reason, any necessary changes to the contract data are entered, and then proceed to the next step to update the contract.

7. Review the Summary and Submit the Request:

   Finally, review the request summary to ensure the accuracy of the entered information, agree to the Qiwa platform's terms and conditions, and then submit the request.

Important Notes

• Verify Data: Ensure the accuracy of the entered data to avoid future problems.
• Keep a Record of the Report: It is advisable to keep a copy of the report record for reference if needed.
• Follow Up on the Request Status: The employer can follow up on the request status through the platform to know if the request has been accepted or if additional information is needed.

Conclusion

The Qiwa platform simplifies many administrative procedures related to employees, including reporting employee absence from work. By following simple steps, employers can effectively and quickly report absence cases, helping to protect the rights of all parties and avoid disputes. This service is part of the Kingdom's efforts to achieve Vision 2030, which aims to improve the work environment and develop the administrative system in the private sector.